Billing & Insurance Information

Inpatient

We recognize that the financial aspects of your hospitalization can be confusing. During the admitting process, your admitting representative will discuss with you the financial aspects of your stay. In addition, you will have a patient financial services representative to answer any individual billing questions you have.

Outpatient

The Rehabilitation Institute of Chicago (RIC) bills for all services as an outpatient hospital visit, including your RIC physician visits. It is important that you understand your insurance plan coverage and how this may affect your out-of-pocket expenses, including co-pays and deductibles.

Because physician services are billed separately, you should expect to receve two separate bills for each visit with an RIC physician. Physician bills will come under the heading "RIC Medical Services" and will contain the professional services that were provided. The second bill will be from RIC and will contain technical charges for use of the facility.

The sum of these two (2) bills will equal the total charge of the office visit. You are not being double-charged.

General questions about your bill

What portion of the bill will I be responsible for paying?

You are responsible for full payment of all services which are not covered by your insurance plan. This includes any applicable deductibles or co-payments which may apply to the specific benefit period.

You may receive separate bills for services provided by health care professionals affiliated with RIC. Some medical staff members may not be participating providers in the same insurance plan as the network of RIC. As a result, you may have a greater financial responsibility for services provided by those individuals at RIC that are not under contract with your health care plan. You should direct your questions regarding coverage or benefit plans to your health care plan and/or your certificate of coverage.

If RIC is an out-of-network provider, you may experience greater out of pocket expenses for medical services.

What will my insurance company pay for?

Your insurance, including Medicare and Medicaid, may cover services and supplies which are deemed medically necessary. Because every insurance plan is different, we recommend that you talk with your employer or your insurance agent to better understand your coverage, particularly special requirements or restrictions.

Will RIC bill my insurance company directly?

As long as you have provided the necessary information upon admission or registration, RIC will bill your insurance provider directly for hospital reimbursement. You will then receive a bill only for the amount not expected to be paid by your insurance provider.

What methods of payment may I use to pay my bill?

For your convenience, we accept cash, check, American Express, VISA, MasterCard or Discover.

If you have questions about your bill or wish to request an itemized bill, call Patient Financial Services at 312-238-6039.